First, you will need a mobile phone number that is not already connected to WhatsApp. Then, you will need to create a WhatsApp Business account. Finally, enter your phone number in the WhatsApp module of your back office. Voila, you are ready to chat with your customers!
Your guests reach you on WhatsApp
Your guests reach you on WhatsApp from the guest guide. Fewer in-room calls, smoother communication.
Premium module · The guest guide stays free
Day to day
What the module changes.
The module plugs into the existing guest guide — nothing to install for guests, nothing to reprint for the team.
Instant messaging. Modernise communication with your guests through WhatsApp Business.
Reduce calls. Reduce the use of in-room telephones.
Save time. Your guests are more independent and rely less on your team.
Guest side
In the guide, at the right moment.
Guests do not switch tools: the module appears in the guide they already use, one scan away.
In the guide Direct contact without scattering the relationship
Show reception call and WhatsApp in the same contact action, depending on the channels enabled by the property.
Call and WhatsApp in one place · Display adapts to enabled modules · Less searching for guests
Maison M
Interactive demo
Everything you need to prepare your arrival and enjoy a smooth stay, in one place.
During your stay
Setup
Three gestures from the back office.
Every module is managed in the same place as the guide — activation, content, distribution.
Going further
The guide’s other modules.
Each module activates independently, as the need appears.
Frequently asked questions
Frequently Asked Questions
Are you interested in the solution and have a question?
To get started
Start with the guest guide. The rest will follow.
Create your property’s guest guide today. The website and booking can be added whenever you are ready.
Free · No credit card · Ready in minutes